Complaints Management Redefined: Harnessing Gen AI to Address the Financial Sector’s Biggest Challenge

Complaints Investigation processes no longer have to be slow and pricey. Unlock Rapid, Cost-Effective Complaints Management with Generative AI.

In this short session by Richard Mcgrail – VP, IntellectAI, Rajesh Muthuramalingam – SVP, IntellectAI and Aditya Rajashekaran – Executive Project Manager, you will learn about:

  • New methods to reframe your complaints investigations for efficiency,
  • AI-driven transformations and the complete disruptions of what the accepted norm of client compliance is
  • How businesses are achieving significant cost and time savings: over 50% in cost reductions with 80% faster triaging
  • Predictive savings and further unlocking operational efficiencies
  • Leveraging technology to streamline complex financial complaints

Gain a competitive advantage towards improving customer satisfaction and substantially higher savings.